Check-in & Check-out

Check-in time: (in person) 4 P.M. to 6 P.M.
PLEASE NO EARLY CHECK-INS or LATE CHECK-OUTS
Check-out time: 10:30 A.M. 
All parking for overnight guests are in the rear.  Each unit has a parking spot for one car.

If traveling with a trailer or another vehicle that requires extra parking please call us so we can try to accommodate your request.  There is an additional charge of $35.00 per night for this service.  Additional parking is not guarenteed.  Please note we do NOT have a mooring or boat access to the lake.

Deposit Policy

Reservations are HIGHLY recommended.  All reservations must be secured by a 50% deposit by credit card or debit card.  We accept Visa, MasterCard, Discover and American Express. Rates do not include the 8.5% NH Meals and Room Tax.  The 50% deposit will be held on your account when the room(s) are booked, the remaining balance will be charged one week prior to your arrival. 

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We have remote keyless entry on our rooms rear door (yellow) nearest the parking lot.  A code will be emailed and/or texted to you before arrival. This code is auto generated with every reservation.

A minimum two night stay is required through the high traffic months and weekends.

Cancellation Policy

There will be a $50.00 cancellation processing fee for all cancellations within 14 days of the reservation.  A notice of cancellation must be received no less than 7 days prior to the reservation in order to avoid being charged in full. **CERTAIN EXCEPTIONS APPLY

**EXCECEPTIONS TO THE POLICY ABOVE :  ALL DEPOSITS made for the months of JULY and AUGUST, holiday weekends, NH Motorcycle Week and Wedding Weekends are NON-REFUNDABLE. ALL cancelled weekends for both July and August will be fully charged with NO exceptions. 

Motel Policies

For the comfort and convenience of all our guests:

We are a NON-SMOKING, NON-VAPING motel.  This policy is STRICTLY enforced.  There will be an additional $250 smoking violation applied to your bill if smoking/vaping occurs in the rooms and/or on the decks. This includes, but not limited to regular or electronic cigarettes, vaporizers, smoking pipes for any tobacco or any other non-tobacco product.  Smoking/Vaping is only allowed in specific outside designated areas. Please use the designated smoking/vaping sections on the lawn away from the building and other guests. Please extinguish in the marked canisters as to prevent any fires, which can be devastating. Smokey the Bear is watching. 

Please NO drone flying of any kind.

Guests WILL assume resonsibilty for any damages incurred by them during their time on the property. At the discrestion of management, The Kelby Motel will charge your credit card for the cost to repair or replace any item(s) damaged  including furniture, fixtures, structural and other materials on the property of The Kelby Motel. 

Missing items- If any item(s) are to be found missing from a room upon checkout, said property is owned by The Kelby Motel. That which is missing from the guest room(s), the party to whom the room(s) is rented will be charged to replace the item(s). 

The fee for unusual wear/tear and missing items may begin at $150.00.

Our room rates are based on double occupancy (2 people per room) with the exceptions of rooms 1 and 10, (4 people per room) There will be an additional charge of $25 per night per person for rooms exceeding this.

Please note:  Visitors are welcome between 10AM - 6PM. Outside of these hours our property is for the EXCLUSIVE use of our Registered Guests.  Please make other arrangements to see visitors off-site outside of our "visiting hours". 

Our quiet hours are between 10 pm and 8 am for the comfort of all of our guests. Thank you!

Beach Use

Please note our beach is for REGISTERED GUESTS only.  Please respect our beach rules and regulations: NO PETS, no glass, no fireworks.  There is not an on-duty lifeguard at the beach, swim at your own risk.  Children must be accompanied by an adult at all times.  Please note that the beach must be accessed on foot. If you need help going to the beach, we are more than happy to make accommodations.  We share our beach with The Whip-O-Whil Condos so please respect other guests.  The beach closes at 9:00 p.m. and reopens at 7 a.m.

Pet Policy

We are a pet free hotel to ensure the comfort of all of our guests, including those with allergies.  If a guest is found to have a pet, a mandatory penalty fee of $250 will be charged.  The room will then be assessed for additional cleaning and/or any damage that may have been done; fees will begin at $50.

Data Policy

Our website does contain links to affiliate and other websites. The Kelby Motel does not claim nor accept responsibility for any privacy policies, practices and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of every website that collects personally identifiable information. This Privacy Policy Agreement applies only and solely to the information collected by our website.

Notice to European Union Users

The Kelby Motel is located in the United States. If you provide information to us, the information will be transferred out of the European Union (EU) and sent to the United States. (The adequacy decision on the EU-US Privacy became operational on August 1, 2016. This framework protects the fundamental rights of anyone in the EU whose personal data is transferred to the United States for commercial purposes. It allows the free transfer of data to companies that are certified in the US under the Privacy Shield.) By providing personal information to us, you are consenting to its storage and use as described in this Policy.

Security

The Kelby Motel takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (e.g. credit card information), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the webpage.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment. This is all done to prevent any loss, misuse, unauthorized access, disclosure or modification of the user's personal information under our control.

Acceptance of Terms

By using this website, you are hereby accepting the terms and conditions stipulated within the Privacy Policy Agreement.  In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions, shall mean that you agree to the acceptance of such changes.

How to Contact Us

If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at the following email, telephone number or mailing address.

Phone: (603) 238-0155

Email: hello@thekelby.com

Mailing Address:

The Kelby Motel

435 South Mayhew Tpke

Hebron, New Hampshire

03241

USA